Truffl
Voice OS for business workflows
Truffl turns your website, CRM, WhatsApp, telephony, policies, and APIs into production-ready voice agents — without rebuilding prompts for every workflow.
287ms
Latency
9/10
Evals
Ready
Status
The deployment gap
Getting a voice agent into production means solving seven hard problems at once. Most teams give up after the third.
No structured way to pull business context into an agent prompt.
Writing prompt variations for every product, policy, and persona takes weeks.
Mapping call flows manually breaks every time a product or policy changes.
Wiring CRM, payments, and logistics APIs into each workflow is high-effort.
Testing against real caller personas requires expensive human ops.
Outcome data lives in five different tools with no unified view.
Improving call quality means re-prompting and re-deploying from scratch.
How it works
Four steps from connection to production. No prompt engineers required.
Connect your website, CRM, catalog, policies, and APIs. Truffl builds a structured business brain — no manual prompt writing.
Journey Intelligence maps your customer behavior and stack to the highest-ROI workflow for your vertical.
The Agent Compiler assembles prompts, tools, guardrails, and escalation paths into a versioned agent package.
Push to telephony, WhatsApp, or API in one click. The Revenue Dashboard surfaces outcomes in real time.
Structured knowledge extracted from your data sources.
Recommends the right workflow for your context.
Generates versioned agent packages automatically.
STT + LLM + TTS + tool orchestration under 300ms.
Simulates 10 caller personas before you go live.
Live outcome and quality tracking across all calls.
Architecture
Six purpose-built layers that turn business context into live voice outcomes.
Layer
Business Ingestion
Input
Website, CRM, catalog, policies
Action
Builds structured knowledge pack
Output
Business brainLayer
Journey Intelligence
Input
Caller behavior, stack, urgency signals
Action
Recommends the right workflow
Output
Journey cardLayer
Agent Compiler
Input
Business context, goals
Action
Compiles prompts, tools, guardrails
Output
Versioned agent packageLayer
Voice Runtime
Input
Incoming call event
Action
STT + LLM + TTS + tool execution
Output
Spoken responseLayer
Simulation & Evals
Input
Agent package
Action
Tests against 10 caller personas
Output
Launch readiness scoreLayer
Dashboard & Learning
Input
Call transcripts and outcomes
Action
Surfaces quality insights
Output
Prompt improvement suggestionsUse cases
Pre-built playbooks for the workflows that move revenue fastest.
Call shoppers who dropped high-AOV items. Handle objections, apply real-time discounts, and close on the call.
Up to 18% cart recovery rate
Reach customers within minutes of a failed payment. Retry logic, alt-method offers, and instant confirmation.
60%+ same-call resolution
Automated pre-appointment calls with rescheduling, consent capture, and pre-visit instructions in local languages.
40% reduction in no-shows
KYC follow-up, document nudges, and loan disbursement status — fully compliant, fully automated.
3x faster onboarding
Handle claims status, pre-auth queries, and escalation routing without human agents for tier-1 queries.
80% deflection on tier-1
Qualify inbound and outbound leads against your ICP, schedule follow-ups, and push structured data to CRM.
5x pipeline throughput
Integrations
Native connectors across every layer of your India revenue stack — no custom wiring.
+ Custom REST/GraphQL APIs, webhooks, and enterprise connectors via the Truffl integration layer.
The difference
Generic bot builders hand you a blank canvas. Truffl hands you a live workflow.
Live workflow
A mattress brand. A dropped ₹18,000 cart. Seven steps to recovered revenue.
D2C · Shopify + Exotel + RazorpayShopify webhook fires when a mattress cart (₹18,000+) is abandoned for 45 minutes.
Business Brain pulls order history, browsing behavior, and last interaction from CRM.
Truffl dials via Exotel. Call connects within 2 seconds of trigger.
Customer says "too expensive". Agent offers a ₹1,500 discount and free trial night — pulled live from the offer engine.
Customer accepts. Agent sends a Razorpay payment link via WhatsApp in real time.
Payment received. CRM updated, logistics notified, confirmation SMS sent — all within the call.
Revenue recovered, call duration, discount used, and CSAT score written to the Revenue Dashboard.
Analytics
Every metric that matters to voice revenue — in one place.
—
Calls triggered
After first deployment
— %
Connected
—
Qualified leads
— ₹
Revenue recovered
— %
Human handoff rate
— ms
Avg latency
— %
Eval pass rate
Pilot metrics appear here after your first deployment. Data updates in real time.
Safety & compliance
Enterprise controls, India-first compliance, and production-grade reliability — included by default.
Granular permissions across team, workflow, and data scope.
Input validation and output filtering on every agent call.
Every interaction logged, searchable, and exportable.
Defined escalation triggers with warm transfer support.
India-first data residency and consent management.
Swap STT, LLM, or TTS providers without rebuilding agents.
Automatic flags for unusual call patterns or drop-off spikes.
Roll back to any previous agent version instantly.
Pricing
Pay for outcomes, not seats. Start free, scale as you grow.
100 calls
Free
No credit card required
1,000 calls / mo
₹12,000
per month
10,000 calls / mo
Custom
volume pricing
Start free with 100 calls. No prompt writing, no flow mapping, no engineers required.